Quality & documents · Logistics
From order to shipment
What happens after the contract is signed: the steps we follow, the timeline for 20' and 40' containers, and the documents you receive at each stage.
- 20' and 40' containers
- Loaded on D − 1
- Stuffed and sealed in Dong Nai
- Documents at each stage
Steps after the contract
- Deposit Our finance team confirms that the deposit has been received.
- Execution order Container type, specification, quantity, packing and the target loading date are confirmed internally.
- Packing materials Carton artwork, dimensions and inner packing are finalised and cartons, bags or tins are ordered. Private-label artwork is approved by you first.
- Stock allocation Goods are allocated from inspected lots, or procured and consolidated.
- Fumigation, when required Four days, before packing, when the contract or the importing country requires it. The method is stated in the contract.
- Packing into the approved format.
- Final QA/QC release Quality, quantity and packing condition.
- Container stuffing and loading, with photos and the seal record.
- Documents Drafts for your check, then originals by courier, telex release or presentation through the banks, as the payment term requires; a sea waybill only when agreed in the contract.
Timeline before day D (loading completed and the container handed over)
| Stage | 20' container | 40' container |
|---|---|---|
| Fumigation (when required) | 4 days | 4 days |
| Packing | 2 days | 3 days |
| Container stuffing and loading, on D − 1 | Up to 1 day | Up to 1 day |
| Goods ready, with fumigation | D − 7 days | D − 8 days |
| Goods ready, without fumigation | D − 3 days | D − 4 days |
Shipment period, day D and port of loading
- The contract sets the shipment period; we confirm day D with you when the vessel is booked.
- The container is loaded on D − 1, so the stages in the table end the day before D.
- The time from deposit to the ready date depends on stock and packing materials; we state it in the quotation.
- Orders are normally full container loads; smaller quantities can be discussed.
- Containers are stuffed and sealed at our facility in Dong Nai and shipped from a port in the Ho Chi Minh City area, such as Cat Lai or Cai Mep; the port of loading is stated in the contract.
Documents at each stage
Before loading
- Commercial invoice and packing list drafts: seller, buyer, goods, quantity, price, delivery term and payment term; packing format, net and gross weights, pallets, marks and numbers
- Booking confirmation: vessel, ETD, cut-off and container type
- Approved packing specification and artwork
On the loading day
- Container loading record and photos: cleanliness, dryness, loading sequence and final seal
- Handover record with container number, seal number, loading time and carton count
After the container leaves our warehouse and clears export customs
- Bill of lading draft for your check: shipper, consignee, notify party, ports, marks, quantity, weights, container and seal numbers, freight
- Final commercial invoice and packing list
- Certificate of origin, when required; its form, and any preferential treatment under a trade agreement, depend on the rules of origin that apply to the product and the destination
- Certificate of weight and quality, issued in-house or by an independent inspector as agreed
- Phytosanitary and fumigation certificates, when required
- Laboratory certificates such as aflatoxin results, when required by the contract
- Non-GMO statement, on request
Release of documents
- The complete scanned set is emailed from an @leduongcashew.com address for your check.
- After you confirm the drafts, the documents are released as your payment term provides: under T/T terms, once payment is made, the originals go by courier or the bill of lading is released by telex; under D/P, CAD or L/C terms, the original documents go through the banks. If a sea waybill is agreed instead of a bill of lading, it is issued at shipment and its copy is part of the scanned document set.
After arrival
If anything is wrong with the goods, tell us in writing within the period stated in the contract, with lot codes, photos and, where agreed, an independent survey report. We keep retain samples of every shipment for at least 12 months from dispatch.
Ready to plan a shipment? See How to order for the steps before the contract, and Payment terms for the payment milestones.
Version 1.0, effective from the publication date. The signed sales contract prevails for each order.
