Quality & documents · Commercial policies
Payment terms
Our standard payment terms for export orders, designed for stable production, on-time shipment and sound risk control for both sides. Delivery terms follow Incoterms® 2020. The signed sales contract or proforma invoice prevails for each order.
- Incoterms® 2020
- CFR / CIF: 30% deposit by T/T
- Bank details only from @leduongcashew.com
- Confirmed in writing for each order
Standard terms by delivery term or payment method
| Delivery term or payment method | Deposit | Balance | Notes |
|---|---|---|---|
| CFR / CIF | 30% by T/T after the contract is signed or the proforma invoice confirmed | 70% within 3 days after we email the complete scanned document set | Standard terms for first orders |
| FOB | 30% by T/T after signing | 70% at or before container gate-in at the port of loading (for example Cat Lai or Cai Mep) | Allows release for loading under your forwarder's arrangements |
| D/P or CAD (limited) | 50% by T/T after signing | 50% against documents through the banks: for transit times of more than 30 days, at the latest 15 days after ETD; for transit times under 30 days, within 3 days after the vessel leaves the port of loading or after the original documents reach your bank, as stated in the contract | Mainly for buyers with a proven trading history in Vietnam; subject to credit assessment, destination risk and bank feasibility. Any charges at destination while payment is pending, such as storage or demurrage, are 100% for the buyer's account |
| USA: DAP / FCA / CPT | 50% by T/T after signing | 50% at the latest 10 days after ETD | For shipments to the United States |
| L/C at sight | 30% by T/T after signing | 70% by irrevocable letter of credit at sight, paid by the issuing bank against complying documents | Subject to bank feasibility; L/C wording agreed before issue |
For CFR / CIF, the 3-day period starts when the complete scanned document set is sent from an @leduongcashew.com address; for D/P or CAD on routes under 30 days, the 3 days run from the vessel's departure or from the day the original documents reach your bank, as the contract states. The delivery term and payment term of each order are confirmed in writing in the contract or proforma invoice.
Scanned document set
- CFR / CIF: starts the 3-day period
- Sent from an @leduongcashew.com address
- Commercial invoice
- Packing list
- Bill of lading copy, or a copy of the sea waybill
- Certificate of origin, when required
- Other documents agreed in the contract for the destination
Better terms after a proven track record
Preferential terms may be considered once both conditions are met:
- at least USD 500,000 of completed orders paid on time, and
- at least four completed orders, each shipped and paid in full with no overdue payment.
Examples and conditions
Examples: a lower deposit with the balance after scanned documents (such as 20/80 or 10/90), or controlled D/P limits.
Conditions: no overdue payments in the qualifying period, stable ordering and clear communication, and compliance with the agreed quality, packing, labelling and document procedures.
Each preferential arrangement is confirmed in writing for its contract, and we may keep standard terms if risk signals appear.
Payment security
Bank details only on official documents
Our bank details appear only on proforma invoices and sales contracts sent from an official @leduongcashew.com email address.
Check before paying
Before paying, check the beneficiary name, bank name and account number against the contract or proforma invoice.
Instructions from another source: contact us first
If you receive an "updated bank account" message or any other payment instruction from another source, do not pay: contact us first on WhatsApp +84 886 10 66 77 or at sales@leduongcashew.com.
Late payment and document discrepancies
Late payment
If payment is late, we may suspend document release and adjust shipment or document arrangements, and late-payment measures in the contract apply.
Document discrepancies
If you find a discrepancy in the scanned documents, tell us in writing within 48 hours so we can correct it quickly.
Exceptions in writing
Any exception is valid only when confirmed in writing from an @leduongcashew.com address.
Discussing a first order? We will propose the delivery and payment terms that fit your destination in the quotation.
Version 1.0, effective from the publication date. This is a policy statement; it does not replace the signed sales contract of an order.
